Shipment

The dispatch
The dispatch of your order takes place within 1-3 business days after the date of placement of the order, unless otherwise agreed in advance. Working days means Monday to Friday, excluding public holidays.

Please note that we do not ship on Saturdays, Sundays and public holidays.

Delivery time
An estimated delivery time will be provided to you when your order has been placed. Delivery times are estimated and start from the ship date instead of the order date. Delivery times are indicative only and are subject to acceptance and approval of your order.

As a general rule, we always ship with either GLS or Postnord, unless otherwise agreed in advance. We proceed from postnord's or GLS's estimated delivery times, see more here: www.postnord.dk, www.gls-group.eu/DK/da/

The delivery date may vary due to GLS and Postnord's shipping practices, delivery location, delivery method and the items ordered, such as antique and vintage Glass products that require extra care in packaging and shipping. When purchasing several products, it may happen that these must be delivered in separate shipments so that there may be Avoid multiple packages and tracking numbers.

Delivery instructions
You can give special delivery instructions on the checkout page of our website, and we will do our best to fulfill these, otherwise contact us personally at info@stelvigliving.com or mobile: 40339900 before placing your order, to hear about the special delivery instructions can be done.

Shipping costs
Shipping costs are based on the weight and/or size of your order as well as the delivery method. The delivery provider depends on the purchased goods. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. When you are at the checkout screen the shipping cost will be displayed.

Additional shipping charges may apply for remote areas or for large or heavy items. You will be informed of any charges on the payment page.

Shipping charge
If you live outside the EU, local taxes such as import duties and/or VAT may apply. These charges are at your own expense and we recommend that you check local import conditions before placing an order.

NOTE - You cannot regret your purchase by simply refusing to receive the item, this must be clearly agreed in advance.